Forms & Functions Repository
Patient-Centered Medical Home
Description
This publication demonstrates how a complex health intervention, in this example the Patient-Centered Medical Home, can be mapped according to its core functions (basic purposes of the intervention) and its forms (activities or strategies used to meet its functions) using a Forms and Functions Matrix. The matrix is a generalizable roadmap that links the theoretical principles and needs underlying an intervention, the functions it should serve in any setting, and the forms that can be adapted to fit the intervention to specific contexts across any complex health intervention.
Citation
Perez Jolles, Mónica, Rebecca Lengnick-Hall, and Brian S. Mittman. "Core functions and forms of complex health interventions: a patient-centered medical home illustration." Journal of general internal medicine 34 (2019): 1032-1038.
Table with the Intervention's Functions and Forms
| PCMH Principle 1: Accessible care | |
| Function A. Offer enhanced options for access to in-person care. | Forms: In-person care outside of traditional business hours, schedule same day appointments |
| Function B. Facilitate and document remote access to health consultation/ clinical advice | Forms: 24/7 patient access to clinical advice, 24/7 on-call patient access to PCMH team |
| Function C. Create written process and defined standards to facilitate patient access to their EHR | Forms: Online patient portals, Secure electronic messaging |
** example: please see publication for Functions/Forms for the other PCMH Principles